• About Us
  • Facilities
    Management
  • Sustainability
  • Joint Venture
    Consortium
Incorporated in 2001, Raffles Quay Asset Management Pte Ltd (RQAM) was established by Cheung Kong Property Holdings Limited, Hongkong Land and Keppel Land Ltd with the mandate to market and manage One Raffles Quay. Its portfolio has since expanded to include the Marina Bay Financial Centre (MBFC), which stands out together with One Raffles Quay as premium developments in Singapore's new downtown at Marina Bay.
Raffles Quay Asset Management's (RQAM) Facilities Management (FM) department plays a vital role in maintaining world-class facilities that tenants enjoy at One Raffles Quay (ORQ) and Marina Bay Financial Centre (MBFC). There are three main teams in the FM department – Building Management, Engineering team and Premises Management.

The Building Management team comprises the concierges and building officers who are the front line officers that man the concierge desks at ORQ and MBFC. The Engineering team works behind the scenes to ensure building services run like clockwork. This includes ensuring everything from the air-conditioning, lift operations to lighting and all points in-between are kept in tip-top condition, and to maintain a sustainable, pleasant and reliable work environment. The Premises Management team assists tenants with their fit-out, ensuring authorities' compliance and timely completion for their move. They also assist tenants with their sustainable effort in achieving their BCA Greenmark or LEEDS certification, and play a crucial role in major upgrading projects.



Environmentally Sustainable Design

Marina Bay Financial Centre
The Marina Bay Financial Centre (MBFC) towers are equipped with environmentally-smart building and design features. These include extensive landscaping, sky terraces and gardens evenly distributed throughout the building to reduce urban heat load and energy consumption in buildings. These areas include the Tower 1 rooftop, retail plaza, planting zone between Towers 1 and 2, as well as The Lawn. The building exterior cuts down on energy consumption by reducing the solar load and providing shade. Two layers of high performance insulated glass form the exterior curtain wall which is also tinted and glazed, Together with sunshades - the horizontal fins - the glass blocks out a lot of heat.

A key identifiable sustainability effort includes having a District Cooing System (DCS), currently housed at One Raffles Quay. The chilled water is also supplied to Marina Bay Residences, Marina Bay Suites and other neighbouring developments. It greatly reduces the need for a chiller plant, which enables much space savings, eliminates the need for cooling towers for individual towers, lower construction risks and enable a higher service and energy reliability.

Other salient sustainability features include:

Lighting
• Energy efficient lighting has been specified for the common areas of the developments
• Motion sensors are provided for all toilets lighting control
• Individual rooms are provided with individual switches
• Lighting at other common open spaces are controlled by BMS time schedule

Lifts & Escalators
• Energy efficient lifts with Alternating Current Variable Voltage and Variable Frequency (ACVVVF) drives and
  sleeping mode at off peak hours

Air-con and Mechanical Ventilation
• Ductless MV System (Jet Fan System) in all carparks
• CO Sensor for automatic control of the jet fans

Water Efficiency
• Provision of self closing system to all taps
• Provision of auto sensor system for all water closets
• Flow regulators installed at taps to regulate flow such that optimal usage of water is achieved
• Meters that closely monitor water and electricity consumption for major mechanical and electrical services and
  equipment

Recycling Efforts
A recycling programme is implemented throughout MBFC daily. Recycling bins are placed in public areas, segregated for paper, glass and plastic waste, Also, clear signages, as well as standing operating procedures issued to tenants help increase their awareness and participation in the programme. Every quarter, used fluorescent tubes are collected and sent for recycling.

During the construction phase, recycled water was widely used wherever possible, steel waste was recycled, other waste was separated for incineration and recycling and biologically composed material from shredded wood chips were used. Seawater was also used for ground improvement works.

For the last two years, MBFC saved more than 30,000 kWh per annum through the energy saving. For the next five years, it has also been intended to save at least 30,000 kWh per annum through these energy saving initiatives.

With all the green measures in place MBFC has achieved the Green Mark Gold award for its office towers 1 & 2, Marina Bay Residences and Marina Bay Suites and the Green Mark Gold Plus for its office tower 3 conferred by the Building and Construction Authority (BCA) of Singapore. In 2011, MBFC Phase 1 was conferred with the Merit Award for the Design and Engineering Safety Excellence Award by the BCA. This award recognises efforts in overcoming various challenges to achieve safety and excellence in design and engineering works, and makes MBFC one of the few developments in Singapore to win multiple awards by the BCA.

One Raffles Quay
One Raffles Quay (ORQ) is the first development in Singapore to be built with the Singapore District Cooling Pte Ltd (SDC) district cooling system, which uses a centralised production of chilled water to ORQ and the other developments at the Marina Bay area for air-conditioning purposes. Floor-to-ceiling windows make the most of natural light and provide spectacular views of Raffles Place. A spacious covered plaza bridges the two towers and provides a meeting point to greet visitors. Its carefully laid-out landscape of bamboo and water features offers a relaxed ambience to the executives working in ORQ who are looking to take a break from work.

ORQ was awarded the BCA Green Mark Gold in 2009 and the BCA Design and Engineering Safety Excellence Award in May 2008. The building also won the Prix d'Excellence 2008 in the ‘Office' category by The International Real Estate Federation (FIABCI) for excellence in construction, brokerage, facilities management, marketing strategy, local community impact and benefit to the environment.
Cheung Kong Property Holdings Limited
Cheung Kong Property Holdings Limited is a property development and strategic investment company based in Hong Kong. It is one of the largest property developers in Hong Kong, having developed about one in seven private residences in the territory. The company also owns a large portfolio of commercial, residential and industrial premises in Hong Kong, and is a major developer of the Central District.

In Singapore, Cheung Kong's residential property portfolio includes The Vision, on West Coast Crescent, Cairnhill Crest, an oasis of tranquillity ensconced in prime district 9, and Costa del Sol, a prestigious east coast marine-themed development.

In terms of commercial property, the Company developed One Raffles Quay in its first joint venture with Keppel Land and Hongkong Land in Singapore.

Cheung Kong is a substantial unit holder in Fortune REIT – which holds 14 shopping malls and properties in Hong Kong and was listed on The Singapore Exchange Securities Trading Limited in August 2003;thereafter a dual primary listing on the Stock Exchange of Hong Kong Limited took place in April 2010.
Hongkong Land is a listed leading property investment, management and development group. The Group owns and manages almost 800,000 sq. m. of prime office and luxury retail property in key Asian cities, principally in Hong Kong and Singapore. Its Hong Kong Central portfolio represents some 450,000 sq. m. of prime property. It has a further 165,000 sq. m. of prestigious office space in Singapore mainly held through joint ventures, and a 50% interest in a leading office complex in Central Jakarta. The Group also has a number of residential and mixed-use projects under development in cities across Greater China and Southeast Asia, including a luxury retail centre at Wangfujing in Beijing. In Singapore, its subsidiary, MCL Land, is a well-established residential developer. Hongkong Land Holdings Limited is incorporated in Bermuda and has a standard listing on the London Stock Exchange as its primary listing, with secondary listings in Bermuda and Singapore. The Group’s assets and investments are managed from Hong Kong by Hongkong Land Limited. Hongkong Land is a member of the Jardine Matheson Group.
Keppel Land is the property arm of the Keppel Group, one of Singapore's largest multinational groups with key businesses in offshore and marine, infrastructure as well as property. One of Asia's premier property companies, Keppel Land is recognised for its sterling portfolio of award-winning residential developments and investment-grade commercial properties as well as high standards of corporate governance and transparency. The Company is geographically diversified in Asia, with Singapore and China as its core markets as well as Vietnam and Indonesia as its growth markets. It focuses on a two-pronged strategy of property development for sale and property fund management.

Keppel Land is one of the largest listed property companies by total assets on the Singapore Exchange. The Group's total assets amounted to about $13.8 billion as at 31 March 2014. It is also a component of several stock indices including the FTSE ST Real Estate Index, FTSE ST China Top Index, FTSE All-World Index, FTSE Asia Pacific ex-Japan Index, FTSE EPRA/NAREIT Global Real Estate Index and EPRA/ NAREIT Index.

Keppel Land was listed in Corporate Knights’ prestigious Global 100 Most Sustainable Corporations in the World 2014. The Company was ranked 17th, placing it first in Asia and real estate companies worldwide. Keppel Land is also a component of the Dow Jones Sustainability World and Asia Pacific Indices. It retains its position in The Sustainability Yearbook for four consecutive years as one of the top 15% of companies worldwide in sustainability leadership. The Company is also recognised as the Regional Sector Leader for Asia (Office category) in the Global Real Estate Sustainability Benchmark 2013.

A leading prime office developer in Singapore, Keppel Land contributes to enhancing the city's skyline with landmark developments such as Marina Bay Financial Centre, Ocean Financial Centre and One Raffles Quay.

The Company is committed to grow its commercial portfolio in key Asian cities. Its portfolio of overseas commercial properties includes Seasons City in the Sino-Singapore Tianjin Eco-City, a Grade A office development in Beijing and a retail mall Life Hub @ Jinqiao in Shanghai, China, Saigon Centre in Ho Chi Minh City, Vietnam, as well as International Financial Centre Jakarta in Indonesia. The Company also plans to develop Park Avenue Central in Shanghai into a retail-cum-office complex.

Keppel Land is Asia's premier home developer with world-class iconic waterfront residences at Keppel Bay and Marina Bay in Singapore.

With a pipeline of over 66,000 homes across Asia, Keppel Land is well-positioned to meet the demand for quality housing driven by homeownership aspirations.

An established property fund manager, Keppel Land has two property fund management vehicles, Keppel REIT, a pan-Asian commercial real estate investment trust, and Alpha Investment Partners (Alpha).

As at 31 December 2013, Keppel REIT and Alpha's total assets under management have grown to $17.7 billion when fully leveraged and invested.
Marina Bay Financial Centre
MBFC stands on a 3.55 hectare site, offering a breathtaking blend of three office towers with nearly three million square feet of prime Grade A office space, two residential towers comprising 649 luxury apartments and retail space of approximately 176,000 square feet (about 56,000 square feet of which is subterranean) – all clustered around a stunning waterfront park.

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One Raffles Quay
ORQ's two office towers – North Tower and South Tower, totalling about 1.3 million square feet (120,000 square metres) of prime Grade A office space were purpose-built for banking and financial corporations in August 2006. The 29-storey South Tower has 18 office floors, with a typical floor area of 30,000 square feet, while the 50-storey North Tower has 42 office floors with a typical floor area of 18,000 square feet.

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Raffles Quay Asset Management is the manager
for One Raffles Quay and Marina Bay Financial Centre.

Mr Warren Bishop
Chief Executive Officer

Ms Betty Lim
Deputy Chief Executive Officer

Ms Georgina Goh
Director of Asset Management

Ms Jaclyn Chan
Senior Asset Manager, Retail Management

Raffles Quay Asset Management Pte Ltd
8 Marina Boulevard #04-01
Marina Bay Financial Centre Tower 1
Singapore 018981
Tel: (65) 6654 1388
Fax: (65) 6636 8306