People at the Heart of Excellence

At RQAM, our success is attributed to our passionate and dedicated professionals. Embark on a fulfilling career of endless possibilities with us.

Available Positions

Job Role

As the Building Supervisor, s/he will be working in a team to work alongside teams of service providers and engineering to ensure high level quality standards are adhered to, achieving a world class environment for tenants/business. These include, but not limited to:

Operations
  • Perform routine daily inspections around the building and surrounding areas to check for building defects, safety issues and non compliance of building regulation.
  • Plan and schedule preventive maintenance and identify and propose necessary repair, maintenance and improvement works.
  • Supervise and inspect works of the service providers.
  • Update maintenance records and stock inventory in buildfolio system and calling of quotations for minor works.
  • Attend to tenants requests, feedback and complaints.
  • Monitor tenancy fit-out and building improvement works is carried out.
  • Ensure that the isolation of fire alarm/hot work is properly carry out by the service providers.
  • Response/operate the fire alarm system in Fire Command Centre (FCC).
Housekeeping/ Cleaning
  • Lead and conduct regular joint inspection with cleaning service provider.
  • Report cleaning deficiency.
  • Conduct frequents daily check on all critical and common areas of the building.
Security System
  • Ensure that security officers carry out duties according to Standard Operating Procedures (SOP).
  • Monitor CCTV and card access system and report any incidents or fault immediately.
  • Attend and manage any emergency situations on site.
  • Organise and assist fire safety manager in fire drills and safety inspections.
  • Conducts periodic checks security and safety equipment.
  • Ability to assist tenants on cards programming as well as any problem encounter by the tenants.
Carpark Operations
  • Conduct daily check of carpark system and manual raising of carpark barrier.
  • Ensure that the carpark system is functioning well.
  • Updates the season carpark holder on the monthly basis.
Landscaping and Pest Control
  • Daily inspection of landscaped areas and supervise the landscaping service provider in carrying out pest control measure.
  • To carry out the pest control inspection personally on the need basis.
  • Conduct daily inspection of all drainage systems, toilets and pantry area.
Requirements
  • Prior experience in building operations in commercial buildings will be an added advantage.
  • NITEC and above or relevent studies.
  • Team orientedand good interpersonal skills.
  • Able to perform shift and standby duties.
Interested applicants are invited to send your updated resume in MS Word format.

Only shortlisted candidates will be informed.

The person will be responsible to operate and maintain the mechanical, electrical and electronics installation at tip top condition. S/he will also assist the Senior Technical Officer and Engineer to manage the contractors in day-to-day operations.

1. Operation duties

  • Carry out preventive maintenance programme, routine inspection of mechanical and electrical installations
  • Carry out ad-hoc improvement work to mechanical and electrical installation
  • Attend to tenant’s complaints and carry out investigation and repair work
  • Check and supervise contractor’s works

2. Administrative

  • Record plants operating conditions, utilities meters consumption
  • Documentation of breakdown and repair works
  • Monitor spare part inventory and usage

Job Requirements:

  • Fresh/ 1 year of experience in service, maintenance and repair work
  • NITEC/ Certificate level in relevant fields
  • Ability to troubleshoot, test, repair and service technical equipment
  • Able to perform shift work and to adapt to changing work schedules
  • Good interpersonal skills and team worker

Interested applicants are invited to send your updated resume in MS Word format

Only shortlisted candidates will be informed

1. Operation duties
• Responsible for the Building and M&E operations for the 3 developments in accordance with the company’s policies and procedures after office hours.
• Handle tenants’ complaints and correspondences after office hours and ensure all tenants requests are attended and resolve with positive feedback.
• Attend to all breakdowns and emergencies that happen after office hours.
• Be the key liaison person and decision maker to resolve the technical and building operations issues. If not, they will need to escalate to higher authority within the first hour of incident or immediately depends on the urgency of situation. All incident report and resolutions will need to be updated to management within the stipulate timing.
• Manage/oversee the preventive maintenance, repair and improvement works carried out by contractors. Ensure all work is done and completed timely with good quality control.

2. Administrative duties
• Process, review, approve Work Order application and Risk Assessment.
• Ensure only authorised works are carried out by contractors and are carried out according to standard stipulated in service agreements.
• Organize and lead the daily meeting with Service Providers and provide daily meeting report to management via email.

Requirements

5 years of M&E experience, specializing in Electrical, Controls, Air con and Mechanical systems.
Diploma / Degree in Engineering or equivalent.
Customer-service oriented.
Display team lead capability.
Display the initiative to continuously improve and good with processes.
Capable of multi-tasking
Able to work in a fast pace environment.
Able to commit permanent night shift.

Interested applicants are invited to send your updated resume in MS Word format.

Only shortlisted candidates will be informed.

As the concierge, s/he will act as the ambassador for the company providing excellent front line service to the tenants and visitors, ensuring that enquiries and requests are handled in the most professional and diplomatic manner. These include, but not limited to:

  • Welcome and greet the arriving tenants/guests in a professional manner.
  • Develop and maintain working knowledge of ORQ/MBFC/MBLM and the local area to provide tenants/guests with information regarding direction, available services, facilities and local interests if required.
  • Provide quality service to tenants/guests by responding to requests promptly, efficiently and courteously e.g. issuance of passes, loaning of umbrellas, booking of taxis, carpark redemption and promotional activities.
  • Handle complaints and suggestions from tenants/guests in a courteous manner.
  • Communicate with tenants via email on events and seminars and their guest’s entry, returning of visitor’s passes and umbrellas.
  • Assist senior/building supervisors in overseeing the general cleanliness of the main lobbies and report to fire command centre on breakdown of lifts/escalators.
  • Assist fire safety manager during fire drills by directing traffic flow.

Job Requirements:

  • Fresh graduate or with minimum 2 years of concierge, hospitality, or service related experience.
  • NITEC/ Diploma in Hospitality or relevant studies
  • Team oriented and good interpersonal skills
  • Willing and able to perform shift and standby duties

Interested applicants are invited to send your updated resume in MS Word format

Only shortlisted candidates will be informed

Support the Asset Management Team in the execution of asset management strategies for the commercial portfolio assigned by proactively engaging tenants to establish long term business relationships maximizing occupancy and yield of portfolio.

Maximizing Revenue

  • Support strategic business plans to enhance and increase portfolio income
  • Maintain full occupancy of portfolio in securing new/replacement/renewing tenants to reduce any vacancy.

Relationship with Shareholders, Tenants and Consultants

  • Support the team in efforts to maintain & enhance relationship with assigned tenants while ensuring tenant’s fulfilment of obligations as stated in lease agreement including timely rental payments, security deposits, correct permitted use, managing tenants’ feedbacks and complaints, queries on building maintenance and/or property tax matters.
  • Establish good working relationships with shareholder’s representatives and various consultants including lawyers, QP, surveyors and real estate consultants.
  • Support efforts to pay special attention to key tenants in portfolio.
  • Support the organizing of relevant formal/ informal gatherings/events to enhance networking.

Process & Operations

  • Provide administrative and logistical support in the process of securing new/replacement/renewing tenants including collating/updating building & tenant information, management of cold-calling database & lists, attending to enquiries, preparing vacancy listings, scheduling of appointments/viewings and venue preparation.
  • Ensure the smooth operations and processes of department work flow.
  • Proactive in sharing of information within department and ensure the organized filing and safekeeping of data and information.
  • Accurate updating of lease details in database, rent rolls and lease summary etc for reporting purposes.  To inform and liaise with related departments to prepare for smooth tenant hand over including ensuring that survey of leased premises.
  • Work with facilities management and finance team to ensure smooth day to day operations of the portfolio and good tenant’s experience and to highlight any opportunities to improve property performance and work processes.
  • Collaboration with marketing communication team to enhance the awareness of branding of portfolio/company and for the marketing/leasing of premises.
  • Assist in preparation of portfolio budgets including rental revenue, operational expenses and marketing expenses.

Compliance & Good Governance

  • Prepare accurate and timely reports for team’s regular reporting, assist with data analysis and ad-hoc updates as required by management and shareholders.
  • Assist with processing payment and monitor/track expenses against budget.
  • Meeting audit requirement and enhance processes to comply with findings.

People Development

  • Be a team player in the department.
  • Assist to organize and participate in activities that promote department and organizational interest.

Requirements

  • 3 years of experience for Asset Executive in Asset and Leasing Management, handling commercial properties.
  • 5 years of experience for Senior Asset Executive in Asset and Leasing Management, handling commercial properties.
  • Diploma/Degree in Real Estate or equivalent.
  • Experience in handling leasing administration duties, property tax administration and arrears management.
  • Well-conversant with Microsoft Office software applications especially with Microsoft Word, Excel, Powerpoint and Outlook.
  • Great personality and good interpersonal skills.
  • Council for Estate Agencies (CEA).

Interested applicants are invited to send your updated resume in MS Word format

Only shortlisted candidates will be informed