People at the Heart of Excellence

At RQAM, our success is attributed to our passionate and dedicated professionals. Embark on a fulfilling career of endless possibilities with us.

Available Positions

Job Role

As the Building Officer, s/he will be working in a team to work alongside teams of service providers and engineering to ensure high level quality standards are adhered to, achieving a world class environment for tenants/business. These include, but not limited to:

Operations
  • Perform routine daily inspections around the building and surrounding areas to check for building defects, safety issues and non compliance of building regulation.
  • Plan and schedule preventive maintenance and identify and propose necessary repair, maintenance and improvement works.
  • Supervise and inspect works of the service providers.
  • Update maintenance records and stock inventory in buildfolio system and calling of quotations for minor works.
  • Attend to tenants requests, feedback and complaints.
  • Monitor tenancy fit-out and building improvement works is carried out.
  • Ensure that the isolation of fire alarm/hot work is properly carry out by the service providers.
  • Response/operate the fire alarm system in Fire Command Centre (FCC).
Housekeeping/ Cleaning
  • Lead and conduct regular joint inspection with cleaning service provider.
  • Report cleaning deficiency.
  • Conduct frequents daily check on all critical and common areas of the building.
Security System
  • Ensure that security officers carry out duties according to Standard Operating Procedures (SOP).
  • Monitor CCTV and card access system and report any incidents or fault immediately.
  • Attend and manage any emergency situations on site.
  • Organise and assist fire safety manager in fire drills and safety inspections.
  • Conducts periodic checks security and safety equipment.
  • Ability to assist tenants on cards programming as well as any problem encounter by the tenants.
Carpark Operations
  • Conduct daily check of carpark system and manual raising of carpark barrier.
  • Ensure that the carpark system is functioning well.
  • Updates the season carpark holder on the monthly basis.
Landscaping and Pest Control
  • Daily inspection of landscaped areas and supervise the landscaping service provider in carrying out pest control measure.
  • To carry out the pest control inspection personally on the need basis.
  • Conduct daily inspection of all drainage systems, toilets and pantry area.
Requirements
  • Prior experience in building operations in commercial buildings will be an added advantage.
  • NITEC and above or relevant studies.
  • Team oriented and good interpersonal skills.
  • Able to perform shift and standby duties.

In RQAM, we strive to provide each and everyone a,

  • Fun and Vibrant Work Environment
  • Nurturing leadership to hone your skills and support your career aspiration
  • Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.

As a Snr/Technical Officer, s/he will be responsible to operate and maintain the mechanical, electrical and electronics installation at tip top condition.

Technical Officer will assist the Senior Technical Officer and Engineer to manage the contractors in day-to-day operations. Whereas Senior Technical Officer will assist to lead a team of Technical Officers in ensuring smooth daily operations.

Operation duties

  • Carry out preventive maintenance programme, routine inspection of mechanical and electrical installations
  • Carry out ad-hoc improvement work to mechanical and electrical installation
  • Attend to tenant’s complaints and carry out investigation and repair work
  • Check and supervise contractor’s works

Administrative

  • Record plants operating conditions, utilities meters consumption
  • Documentation of breakdown and repair works
  • Monitor spare part inventory and usage

In addition, for a Senior Technical Officer role, you will require to

  • Plan, train and guide a team of technical officers, ensure they are provided with proper training to improve their efficiency.
  • Assess/lead technical officers and contractors to carry out work order/maintenance requests.
  • Ensure day to day operations are carried out in an efficient and organised manner
  • Ensure work orders/maintenance requests are carried out according
  • Assist senior/engineer in system improvement proposal and provide recommendation to reduce down time of the system.
  • Assist in drafting incident report and updating of drawing and manuals

Job Requirements

  • For Technical Officers, Fresh/ 1 year of experience in service, maintenance and repair work
  • For Senior Technical Officers, 3 to 5 years of experience in service, maintenance and repair work
  • Diploma/NITEC/ Certificate level in relevant fields
  • Ability to troubleshoot, test, repair and service technical equipment
  • Able to perform shift work and to adapt to changing work schedules
  • Good interpersonal skills and team worker

In RQAM, we strive to provide each and everyone a,

  • Fun and Vibrant Work Environment
  • Nurturing leadership to hone your skills and support your career aspiration
  • Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.

As an Accounts Officer, s/he will be responsible for accounts payable (AP) function including processing vendor invoices, payments and redemptions of mall vouchers presented by tenants.

Process vendor invoices

  • Verify invoices, including matching invoices to purchase orders/goods received notes and relevant supporting documents, ensuring that invoices are duly approved and entering invoices into the Yardi accounting system.
  • Resolve discrepancies on invoices with user departments and suppliers.
  • Monitor creditors’ ageing report and ensure that payments are in line with credit terms.
  • Reconcile suppliers’ statement of account with internal records.

Process intercompany invoices

  • Verify billings from inter-company, including checking and ensuring supporting documents is in order and the costs are appropriately allocated to the correct entities.

Process all payments

  • Including dividends, interest expense, tax, refund of deposits.
  • Process payments, including generating payment vouchers and enclosing supporting documents.
  • Prepare cheques, instructions for telegraphic transfers or other necessary payment documents.
  • Arrange for approvals on payment documents.

Process redemptions of vouchers

  • Match vouchers presented with control sheet submitted by tenants.

Other ad-hoc tasks

  • SISTIC collections
  • Cash bank-in
  • Bank reconciliations
  • Update vendor master file

Requirements

  • Min 2 years relevant experience in similar job scope
  • Prior similar experience in similar capacity handling high volume of invoices and payment can be an advantage
  • Obtained equivalent of Certified Accounting Technician
  • Proficient in Microsoft Excel
  • Able to work in fast pace environment and meet tight deadlines

In RQAM, we strive to provide each and everyone a,

  • Fun and Vibrant Work Environment
  • Nurturing leadership to hone your skills and support your career aspiration
  • Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.

Support the Asset Management Team in the execution of asset management strategies for the commercial portfolio assigned by proactively engaging tenants and shareholders’ representatives to establish long term business relationships maximizing occupancy and yield of portfolio.

Maximizing Revenue

  • Support strategic business plans to enhance and increase portfolio income
  • Maintain full occupancy of portfolio
  • Achieve competitive optimal rent and lease terms in the securing/renewing tenants

Relationship with Stakeholders

  • Maintain & enhance relationship with tenants while ensuring tenant’s fulfilment of obligations as stated in lease agreement including timely rental payments, security deposits, correct permitted use, managing tenants’ feedbacks and complaints, queries on building maintenance and/or property tax matters.
  • Establish good working relationships with shareholder’s representatives and various consultants including lawyers, QP, surveyors and real estate consultants.
  • Support the organizing of relevant gatherings/events to enhance networking.

Process & Operations

  • Engage in negotiations to secure leasing deals and facilitate the proper execution of necessary leasing documents.
  • Proactive in sharing of information within department.
  • Work with facilities management and finance team to ensure smooth day to day operations and to highlight any opportunities to improve property performance.
  • Collaboration with marketing communication team to enhance the awareness of branding of portfolio/company.
  • Assist in planning and review of portfolio budgets including rental revenue, operational expenses and marketing expenses.

Requirements

  • Min 1 year of leasing management experience handling Grade ‘A’ or similar type of commercial portfolio
  • Diploma/Degree in Real Estate or equivalent.
  • Experience in handling leasing administration duties, property tax administration and arrears management.
  • Well-conversant with Microsoft Office software applications especially with Microsoft Word, Excel, Powerpoint and Outlook.
  • Great personality and good interpersonal skills.
  • Council for Estate Agencies (CEA).

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.

As a Senior Marketing Communication Executive, the candidate will need to work with and support Marcom Team/Lead to develop and execute corporate and marketing communications, community engagement and retail advertising and promotion strategies for our By the Bay community portfolio. This comprises but is not limited to:

Community Engagement and Events Management

  • Formulate marketing communications strategies and campaigns to positively profile the By the Bay portfolio.
  • Conceptualize and execute corporate events, activities and programmes that raise the profile and enhance image of By the Bay and RQAM, such as CSR events, C-Suite engagement events, and other tenant engagement activities.
  • Source and secure key internal and external partners for corporate privilege programme and place-management engagement activities.
  • Work closely with FM, advertising agencies, vendors and tenant to ensure the successful running of projects and events.
  • Work closely with internal Marcom team to create marketable content as appropriate for By The Bay app content.

Place Making Initiatives

  • Planning and execution of fitness events and workshops for the By The Bay Community, through liaison and coordination with 3rd parties such as HPB/SNEF, Marina Bay Alliance and commercial vendors.
  • Engage suitable retail and office tenants to participate in the Healthy Workplace Ecosystem to create vibrancy and cohesiveness amongst tenants.
  • Prepare and propose communication materials supporting the activities and workshops/events.

Stakeholder and Tenant Management

  • Manage enquiries from all parties, such as tenants, government authorities and commercial vendors.
  • Facilitate public and tenants requests like filming, photography and collaborations.
  • Coordinate festive gifts for office and retail tenants for festivals.

Database Management

  • Maintain and update the marketing communications and vendor database.
  • Follow SOP on contact database processes including providing frequent update and communication among team and inter-departments.
  • Monitor the expiry of the contracts and ensure timely contract renewals by team members.

Campaign Performance Reporting, Compilation of Reports and Administration

  • Monitor and report campaign performance using appropriate tools to draw relevant insights to steer future improvements.
  • Preparation and compilation of regular statistical information for department analysis and updates.
  • Updating various records to ensure accurate and correct information for internal or shareholders analysis.
  • Updating and recording of finance expenses in respect of marketing communications and A&P budgets.
  • Support internal Marcom team in the preparation of Purchase Requisitions in relation to Marcom matters when required.

Requirements

  • 5 years of working experience in similar capacity, especially in the areas of CSR, C-Suite engagement and placemaking.
  • Degree in Marketing/Mass Communications or its equivalent.
  • Relevant networks with industry vendors and partners.
  • Proven organisational skills, ability to prioritise tasks and manage time efficiently while maintaining attention to detail.
  • Excellent written, presentation, good interpersonal and communication skills.
  • A meticulous, effective team player with a can-do attitude.

In RQAM, we strive to provide each and everyone a,

  • Fun and Vibrant Work Environment
  • Nurturing leadership to hone your skills and support your career aspiration
  • Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format.

Only shortlisted candidates will be informed.

As an Accounts Executive, s/he is responsible for maintaining a full set of accounts. S/he is also responsible for preparing GST returns and income tax computations. In addition, s/he will assist in the annual forecast and budget exercise.

Maintain full set of accounts and ensure that the monthly reporting timelines are duly met

  • Prepare GL journal entries, financial statements, bank reconciliation, month-end supporting schedules (ie. fixed assets register etc.)
  • Prepare monthly management reports (ie. variance analysis between budget and actual results and statistics reports)

Supervise Accounts Payable/Accounts Receivable Officers

  • Ensure that the AP/AR Officers discharge their duties properly and all the necessary timelines are duly met.
  • Review and approve all invoices and payments processed, billings and receipts prepared by officers.
  • Monitor the debtors ageing and follow up on overdue receivables on a timely basis

GST returns & Income Tax Computation

  • Prepare quarterly GST returns, monthly income tax and deferred tax computation and provide assistance with respect to queries from tax agents / IRAS.

Property tax

  • Prepare property tax schedules to tabulate recovery amount from tenants and done on a timely basis.

Cash Management and Forecast

  • Ensure interest on loans and interest rate swaps are prepared in accordance with the payment schedules
  • Manage the cash flows and placement of fixed deposits.
  • Prepare loan compliance documents.

Statutory Accounts

  • Provide information requested by external auditors.

Budgeting and Forecasting

  • Upload annual budget into the accounting system and update relevant accounting reports
  • Assist with the budget and forecast exercises as and when necessary.

Assist with Internal Audit as and when necessary and other ad-hoc tasks where necessary.

Job requirements

  • At least five years relevant experience.
  • ACCA Level 2 preferred.
  • Proficient in Microsoft Excel.
  • Experience in managing a small team, able to work in fast pace environment and meet tight deadlines.
  • Prior similar experience in real estate would be an advantage.

In RQAM, we strive to provide each and everyone a,

  • Fun and Vibrant Work Environment
  • Nurturing leadership to hone your skills and support your career aspiration
  • Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.

As an Assistant Marketing Communications Manager, the candidate will need to work with and support Head of Marketing Communications to develop and execute corporate and marketing communications, community engagement and retail advertising and promotion strategies for our tenant community portfolio. This comprises but is not limited to:

Mall Promotions and Management

  • Assist in the planning and execution of the overall marketing communications programs and budget.
  • Plan and implement advertising, promotions and communications campaigns and activities for the portfolio and retail mall.
  • Liaise closely with the advertising agencies, vendors and tenants to ensure successful execution of projects and events.
  • Market the Advertising & Promotion spaces in the retail mall, including media management of advertising space to 3rd parties.
  • Vouchers sales and management.

Community Engagement and Events Management

  • Formulate marketing communications strategies and campaigns to positively profile our portfolio.
  • Source and secure key internal and external partners for corporate privilege programme and place-management engagement activities.
  • Organise and support corporate events and activities that raise the profile and enhance image of our portfolio and RQAM, such as tenant engagement events etc.

Stakeholder Management

  • Liaise with shareholders’ corporate/marketing communication teams in coordinating any national, cluster or joint media matters to ensure the Company and portfolio is well represented.
  • Manage inquiries from all parties such as the public, government authorities and tenants.
  • Facilitate public requests (e.g. filming, photography, collaboration).

Campaign Performance Reporting 

  • Monitor and report campaign performance using appropriate tools to draw relevant insights to steer future improvements.
  • Other administrative duties that may be assigned from time to time.

Requirements

  • 5 years of working experience in similar capacity, preferably with commercial mall experience.
  • Degree in Marketing/Mass Communications or its equivalent.
  • Relevant networks with industry vendors and partners.
  • Proven organisational skills, ability to prioritise tasks and manage time efficiently while maintaining attention to detail.
  • Excellent written, presentation, good interpersonal and communication skills.
  • A meticulous, effective team player with a can-do attitude.

In RQAM, we strive to provide each and everyone a,

  • Fun and Vibrant Work Environment
  • Nurturing leadership to hone your skills and support your career aspiration
  • Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.

As a Centre Manager, you’ll be responsible for developing, refining and executing growth plans at our space. This is a key role which will require you to be strategic thinking, hands-on and commercially savvy as you lead a small community to scale up our business from the top to the bottom line. You will be supporting the Head of Asset Management – Portfolio in ensuring that all policies, protocols and standards are upheld while working to fulfil the company vision.

Centre Management

  • Manage and supervise a team (including any outsourced services e.g. cleaning) for the day-to-day operations of the space and upkeep of a clean, orderly and well-maintained centre.
  • Ensure compliance with the established Standard Operating Procedures and work towards improving procedures for the centre.
  • Arrange, supervise and complete all repairs, maintenance, alterations and decorations of the centre.
  • Manage suppliers/vendors and to procure or renew contracts where necessary.

Sales and Marketing

  • Develop and implement effective marketing and sales strategies, including all marketing, advertising and promotion, and related activities, to maximise centre occupancy, sales and revenue for centre suites, memberships and event space.
  • Generate and manage sales leads, up to sales closure.

Client Management / Development 

  • Build and maintain strong relationship with clients to increase client retention and customer satisfaction.
  • Ensure customer requests are attended to in a prompt, timely and professional manner, and deal with clients’ feedback to seek a satisfactory resolution.
  • Monitor expiry dates of licences and assist to engage clients for renewals and attend to clients’ expansion requirements.
  • Support in the monthly billing and client invoicing process.
  • Support with debt management and recovering of outstanding monies from clients in a timely manner.

Budget and Management Reporting

  • Assist to prepare annual budgets.
  • Assist to submit management reports, when required.

Requirements:

  • 5 to 7 years of work experience, preferably in the hospitality or service industry.
  • Strong communication skills, with the ability to deal with various stakeholders from different levels.
  • Good design/software/IT know-how will be an advantage.
  • Handled P&L responsibilities.
  • Good track record in marketing and sales.
  • Proactive, with a positive attitude towards learning and growth.

In RQAM, we strive to provide each and everyone a,

  • Fun and Vibrant Work Environment
  • Nurturing leadership to hone your skills and support your career aspiration
  • Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be notified.

As a Lease Admin Executive, s/he will provide administrative support to the asset management office team in their execution of asset management strategies for the portfolio to establish long term business relationships and maximizing occupancy and yield of portfolio.

Lease Documentation Processing

  • AML check and ACRA search on tenants and prospects.
  • To ensure full execution of documents after tenant’s acceptance of Letter of Offer and AM/ Execs preparation of DR/DP
  • Assist and support the team to ensure the smooth process of lease documentation – including proper filing, liaise with lawyers to send and track the execution of lease documents by tenants and the required internal resolutions.
  • Maintain filing in accordance with SOP.
  • Timely update concluded deals in Yardi.

Viewing Arrangements

  • Attend to phone enquiries and making viewing arrangements.
  • Maintaining calendars of the Asset Management Office team for viewing arrangements.

Arrears Management

  • To ensure timely follow up with tenants on arrears for rent and ad hoc charges in accordance with SOP.

Property Tax

  • To review and manage property tax matters for respective properties.
  • To liaise with tax consultants and IRAS officers with regard to property tax matter.
  • To ensure timely follow up on objections / appeals to the authorities in accordance to the SOP.
  • Put up new unit numbering and separate assessment to IRAS for new units.

Tenant’s PL Insurance

  • To ensure timely follow up with tenants on updating of Tenants’ PL insurance in accordance to SOP.

Tenants Related Matters

  • Arrange for flowers to be sent for tenant’s business commencement.

Procurement

  • Creating purchase request for Asset Management Office team.

 Contact Database

  • Ensure timely updated of the contact database for tenants and business associates.  Support with relevant contact details for events etc.

URA Occupancy Reporting

  • Reporting of building occupancy in the URA portal.

Requirements:

  • Diploma in Real Estate / Business Administration or equivalent.
  • 1 to 2 years of administration experience in Property / Real Estate / Hotels & Hospitality industry.
  • Well-conversant with Microsoft Office software applications.
  • Pleasant personality and good interpersonal skills.
  • Detail-oriented and sensitive to timeline

In RQAM, we strive to provide each and everyone a,

  • Fun and Vibrant Work Environment
  • Nurturing leadership to hone your skills and support your career aspiration
  • Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.