People at the Heart of Excellence

At RQAM, our success is attributed to our passionate and dedicated professionals. Embark on a fulfilling career of endless possibilities with us.

Available Positions

Job Role

Support the Asset Management Team in the execution of asset management strategies for the commercial portfolio assigned by proactively engaging tenants and shareholders’ representatives to establish long term business relationships maximizing occupancy and yield of portfolio.

Maximizing Revenue

  • Support strategic business plans to enhance and increase portfolio income
  • Maintain full occupancy of portfolio
  • Achieve competitive optimal rent and lease terms in the securing/renewing tenants

Relationship with Stakeholders

  • Maintain & enhance relationship with tenants while ensuring tenant’s fulfilment of obligations as stated in lease agreement including timely rental payments, security deposits, correct permitted use, managing tenants’ feedbacks and complaints, queries on building maintenance and/or property tax matters.
  • Establish good working relationships with shareholder’s representatives and various consultants including lawyers, QP, surveyors and real estate consultants.
  • Support the organizing of relevant gatherings/events to enhance networking.

Process & Operations

  • Engage in negotiations to secure leasing deals and facilitate the proper execution of necessary leasing documents.
  • Proactive in sharing of information within department.
  • Work with facilities management and finance team to ensure smooth day to day operations and to highlight any opportunities to improve property performance.
  • Collaboration with marketing communication team to enhance the awareness of branding of portfolio/company.
  • Assist in planning and review of portfolio budgets including rental revenue, operational expenses and marketing expenses.

Requirements

  • Min 1 year of leasing management experience handling Grade ‘A’ or similar type of commercial portfolio
  • Diploma/Degree in Real Estate or equivalent.
  • Experience in handling leasing administration duties, property tax administration and arrears management.
  • Well-conversant with Microsoft Office software applications especially with Microsoft Word, Excel, Powerpoint and Outlook.
  • Great personality and good interpersonal skills.
  • Council for Estate Agencies (CEA).

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.

As a Senior/Marketing Communication Executive, the candidate will need to work with and support Marcom Team/Lead to develop and execute corporate and marketing communications, community engagement and retail advertising and promotion strategies for our By the Bay community portfolio. This comprises but is not limited to:

Community Engagement and Events Management

  • Formulate marketing communications strategies and campaigns to positively profile the By the Bay portfolio.
  • Conceptualize and execute corporate events, activities and programmes that raise the profile and enhance image of By the Bay and RQAM, such as CSR events and other tenant engagement activities.
  • Source and secure key internal and external partners for corporate privilege programme and place-management engagement activities.
  • Work closely with Facilities Management team, advertising agencies, vendors and tenants to ensure the successful running of projects and events.
  • Work closely with internal and external stakeholders/partners to create marketable content as appropriate for APP content (e.g. BayFit, BayPlay, BayGive and BayLearn).

Place Making Initiatives

  • Planning and execution of fitness events and workshops for the By The Bay Community, through liaison and coordination with 3rd parties such as HPB/SNEF, Marina Bay Alliance and commercial vendors.
  • Engage suitable retail and office tenants to participate in the Healthy Workplace Ecosystem to create vibrancy and cohesiveness amongst tenants.
  • Prepare and propose communication materials supporting the activities and workshops/events.

Stakeholder and Tenant Management

  • Manage enquiries from all parties, such as tenants, government authorities and commercial vendors.
  • Facilitate public and tenants requests like filming, photography and collaborations.
  • Coordinate festive gifts for office and retail tenants for festivals.

Database Management

  • Maintain and update the marketing communications and vendor database.
  • Follow SOP on contact database processes including providing frequent update and communication among team and inter-departments.
  • Monitor the expiry of the contracts and ensure timely contract renewals by team members.

Campaign Performance Reporting, Compilation of Reports and Administration

  • Monitor and report campaign performance using appropriate tools to draw relevant insights to steer future improvements.
  • Preparation and compilation of regular statistical information for department analysis and updates.
  • Updating various records to ensure accurate and correct information for internal or shareholders analysis.
  • Updating and recording of finance expenses in respect of marketing communications and A&P budgets.
  • Support Marcom team in the preparation of Purchase Requisitions in relation to Marcom matters when required.

Requirements

  • Min 3 years of working experience in similar capacity, particularly in event planning and management.
  • Degree in Marketing/Mass Communications or its equivalent.
  • Relevant networks with industry vendors and partners.
  • Proven organisational skills, ability to prioritise tasks and manage time efficiently while maintaining attention to detail.
  • Excellent written, presentation, good interpersonal and communication skills.
  • A meticulous, effective team player with a can-do attitude.

In RQAM, we strive to provide each and everyone a,

  • Fun and Vibrant Work Environment
  • Nurturing leadership to hone your skills and support your career aspiration
  • Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format.

Only shortlisted candidates will be informed.

As the Senior/Building Executive, s/he will perform Facilities Management duties on building operations (housekeeping/cleaning, carpark operations, security and fire safety) to maintain the building to its high standards and to provide excellent quality of service to tenants. These include, but not limited to:

Supervise and manage

  • Supervise and lead a team of senior/building officers and contractors and to liaise with other departments for daily building operations i.e. security, cleaning, carpark, pest control, building finishes and landscaping.

Operation duties

  • Handle tenants complain/correspondences and attend meeting with service providers and tenants regularly.
  • Establish and ensure good relationships with tenants by timely completion of tenant related matters, such as inspection, handing/taking over and defects management etc.
  • Plan and implement routine/preventive maintenance programs/adhoc upgrading projects and monitor progress of works including the fit-out work by the tenant contractors.
  • Conducting regular site inspections to ensure the highest standard of house-keeping and security etc.
  • Timely escalation to the Manager in the event of any incidents having an impact on KPIs/SLAs.
  • Collaborate with internal counterparts to provide the highest standard of service to Tenants and to ensure smooth facilitation of company related events.
  • Plan and coordinate events such as fire drills and all other exercises.
  • Handle all documentations for the fit-out work from the start to completion of the work including Fire Safety Certificates (FSC), drawings and documentations.
  • Assist Building Manager in drafting circulars to tenants, preparation of operation and budgets, monitor and track expenses closely within budget, monitor the progress of any on-going works.

Administrative duties

  • Verify invoices and claims by service providers. Keep track of all the operational, cyclical & capex expenses.
  • Process, review and approve work permit applications and risk assessment.
  • Prepare, review and implement operation and risk management procedures to improve productivity, efficiency and work safety.
  • Prepare incident/accident, lost and found reports in time of accidents and ensure proper filling.

Requirements

  • 5 years of experience in supervision and relevant fields
  • Diploma level in Real Estate / Estate Management / Building Services / Engineering or equivalent.
  • Preferably CERT and SIC trained.
  • Possess strong communication and writing skills.
  • Mature with good interpersonal skill, responsible and ability to manage multi-tasks simultaneously.

In RQAM, we strive to provide each and everyone a,

  • Fun and Vibrant Work Environment
  • Nurturing leadership to hone your skills and support your career aspiration
  • Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.

Maintain full set of accounts and ensure that the monthly reporting timelines are duly met

  • Prepare GL journal entries.
  • Prepare financial statements, bank reconciliation and month-end supporting schedules including fixed assets register etc.
  • Assist in preparation of consolidated accounts.

Monthly management reports

  • Prepare monthly management reports, including variance analysis between budget and actual results.

Accounts Payable

  • Ensure that all the necessary timelines are duly met.
  • To prepare all invoices and payments entries and submit for approval on a timely basis.
  • Prior knowledge on withholding tax preferred.

Accounts Receivables

  • Ensure that all the necessary timelines are duly met.
  • To prepare all billings and receipts entries and submit for approval on a timely basis.
  • Monitor the debtors ageing and follow up on overdue receivables on a timely basis.
  • Ensure that all receipts come in on time.

GST returns & Income Tax Computation

  • Prepare quarterly GST returns.
  • Prepare monthly income tax and deferred tax computation.
  • Provide assistance with respect to queries from tax agents / IRAS.
  • Submission of other IRAS related documents.

Cash Management and Forecast

  • Ensure that interest on loans are prepared in accordance with the payment schedules and the entries are correctly taken up.
  • Manage the cash flows and placement of fixed deposits.

Statutory Accounts

  • Assist with the drafting of statutory accounts.
  • Provide information requested by external auditors.

Budgeting and Forecasting

  • Upload annual budget into the accounting system and update relevant accounting reports with updated forecast.
  • Assist with the budget and forecast exercises as and when necessary.
  • Highlight cases where actual spending may exceed budget.

Assist with Internal Audit as and when necessary.

Assist with other ad-hoc tasks where necessary.

Requirements

  • At least 3 to 5 years relevant experience for the Senior / Accounts Executive role.
  • ACCA Level 2 preferred.
  • Proficient in Microsoft Excel.
  • Experience in managing a small team.
  • Able to work in fast pace environment and meet tight deadlines.
  • Prior similar experience in real estate preferred.

In RQAM, we strive to provide each and everyone a,

  • Fun and Vibrant Work Environment
  • Nurturing leadership to hone your skills and support your career aspiration
  • Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.

Job Description

HR Business Partner (Time spent: 30%)

The HR business partner (HRBP) is responsible for aligning business objectives with employees and management in designated business units. The incumbent serves as a consultant to management on human resource-related issues and seek to develop integrated solutions. Formulates partnership across the HR & Admin function to deliver value-added service to management and employees that reflects the business objectives of the organisation.

  • Build effective partnerships with employees and managers across the organization to enhance collaboration, improve work relationships, build morale, and increase productivity and retention
  • Provides day-to-day performance management guidance to line managers (e.g., coaching, counselling, career development, disciplinary actions)
  • Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigation
  • Play a pivotal role to support with the planning, coordinating of company-wide employee engagement initiatives such as teambuilding, annual dinner & dance, family day, and including planning and monitoring of related budget expenses

Strategic Staffing (Time spent: 60%)

  • Ability to leverage on recruitment channels including social media platforms to attract talents, data mining to source, pipeline and shortlist qualified candidates
  • Partnering line managers to conduct interviews and assessments
  • Collaborate with Marcom department on study grant sponsorship
  • Collaborate with Universities, Institutes, ITE on internship programme, career fair
  • Ensure day-to-day HR support is well undertaken including management of employee pre-boarding (including initiating IT provisioning for new staff), on-boarding and off-boarding programme

Centre of Excellence (Time spent: 10%)

  • HR Letters preparation (appointment contract, confirmation, salary increment, bonus, certification of employment, exit clearance etc.)
  • Monitor all work passes related application, renewal and cancellation
  • Organise company-wide events such as employee engagement, teambuilding, dinner & dance, family day, active day, etc.
  • Assist in HR projects and initiatives (HR policies & procedures, job evaluation, employee engagement survey, e-appraisal, time management system, retention plan)
  • Preparation of employee vouchers certificates e.g. for birthday, etc.

Job Requirements

  • Bachelor’s degree in Human Resources Management or related
  • At least 5 years of relevant working experience in a HR Business Partnering role
  • Experience working in the Real Estate or Hospitality industry will be advantageous
  • Excellent interpersonal and communication skills (including spoken and written English)
  • Extensive end-to-end Talent Acquisition experience with strong track record in successful placements
  • Ability to navigate in a VUCA (“Volatile, Uncertain, Complex, Ambiguous”) and highly matrix organization to establish rapport and build trust and effective internal relationships at all levels
  • Results oriented, self-motivated, driven and a good team player, while demonstrating a high level of emotional intelligence, accustomed to being hands-on, multi-tasking and prioritizing
  • Good analytical and critical thinking skills to problem solving
  • Comprehensive knowledge of diverse human resource disciplines, including talent acquisition, compensation practices, organisational diagnosis, employee and union relations, performance management and employment laws

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.

Job Responsibilities:

Office Administration (30%)

  • Monitor and maintain an adequate inventory of office and grocery supplies.
  • Placing order and issuing of all Admin-related Purchase Orders (PO).
  • Uniform & Accessories: issuance of uniform and accessories to new hires, keep track of all uniforms inventory on a yearly basis to ensure records are updated and reported in the uniform inventory sheet.
  • Activation and deactivation of mobile access card through the BTB portal.
  • Liaise with Finance and suppliers on invoices payment.
  • Ensure office equipment is properly maintained and serviced in optimal condition.
  • Co-ordinate, organize appointments and meetings with departmental secretaries, where required.
  • Assist with company-wide event management such as department birthdays celebration and quarterly interaction.
  • Assist with announcement emails for welcoming of new joiners, farewell of employees and circular announcement.
  • Assist with Green Mark Certification renewal for every 5 years, and yearly Green Office Policy.
  • Assist with Permit to Work Application form for works required on weekends.
  • Assist in corporate membership such as DFI e-Discount application form.
  • Assist in planning and monitoring of budgetary expenses.

HR Administration (25%)

  • Assist to verify business expense claims and leave records where applicable.
  • Prepare and request for Chinese New Year and quarterly Birthday Months vouchers.
  • Prepare, request and arrangement of Get-Well Hampers, New-born Gifts and Condolence Stands (wreaths).
  • Assist to support with the coordination of all staff engagement activities such as monthly Happy Thursdays, Festive celebrations for staff, annual Team Building activity, Family Day, Dinner and Dance, Long Service Award ceremony, etc.

Talent Acquisition (20%)

  • Screening of job applications, scheduling of interviews, interview candidates for assigned job positions and conducting background reference checks.

Learning and Development (25%)

  • Handle training administration and coordination, including registration of training courses.
  • Manage and maintain up to date training database, records and documentation in order to ensure proper tracking and reporting.
  • Manage in-house Learning Management System (LMS) on uploading events, sessions and completion of e-Learning modules.
  • Monitoring renewal for Licensing Course with expiry timelines.
  • Accrual for year-end closing for training invoices.
  • Liaise with Finance and trainer on invoices payment.

Job Requirements:

  • Diploma level and above.
  • 5 to 2 years of relevant HR and Administration experience in a similar capacity.
  • Pleasant persona who carries oneself with professionalism and embracing a customer service-oriented mindset.
  • Possess excellent telephone etiquette and communication skills.
  • Ability to work independently and cohesively with fellow colleagues as part of a team, reliable, meticulous, pro-active with good follow-up skills.
  • Ability to work well under pressure in a fast-paced environment and commit to deadlines for assigned tasks.
  • Basic knowledge of Microsoft Office applications.
  • Must be fluent in English. Other language skills will be a plus.

In RQAM, we strive to provide each and everyone a,

  • Fun and Vibrant Work Environment
  • Nurturing leadership to hone your skills and support your career aspiration
  • Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format.

Only shortlisted candidates will be informed.

Job Responsibilities:

1. Lease Documentation Processing

  • AML check and ACRA search on tenants and prospects.
  • To ensure full execution of documents after tenant’s acceptance of Letter of Offer and preparation of DR/DP.
  • Assist and support the team to ensure the smooth process of lease documentation – including proper filing, liaise with lawyers to send and track the execution of lease documents by tenants and the required internal resolutions.
  • Maintain filing in accordance with SOP.
  • Timely update concluded deals in Yardi.

2. Viewing Arrangements

  • Attend to phone enquiries and making viewing arrangements via VTS.
  • Maintaining calendars of the AM team (office) for viewing arrangements.
  • Calculation of area for proposed subdivided units.
  • Timely update of lease proposals in VTS.

3. Vacancy Listing

  • Maintain vacancy listing and agent mailing list.
  • To send the vacancy list update to agents, fortnightly.

4. Arrears Management

  • To ensure timely follow up with tenants on arrears for rent and ad hoc charges in accordance with SOP.

5. Property Tax

  • To review and manage property tax matters for respective properties.
  • To ensure timely follow up on objections / appeals to the authorities in accordance to the SOP.
  • Put up new unit numbering and separate assessment to IRAS for new units.

6. Tenant’s PL Insurance

  • To ensure timely follow up with tenants on updating of Tenants’ PL insurance in accordance to SOP.

7. Tenants Related Matters

  • Arrange for flowers to be sent for tenant’s business commencement.

8. Procurement

  • Creating purchase request and uploading of invoices.

9. Contact Database

  • Ensure timely updated of the contact database for tenants and business associates. Support with relevant contact details for events etc.

10. URA Occupancy Reporting

  • Reporting of building occupancy in the URA portal.

11. CEA

  • To help maintain salesperson’s training hours / record in the CEA portal.
  • Process the renewal of CEA licence for both agency and salesperson.

Job Requirements:

  • 1 to 2 years of administration/operations experience.
  • Well-conversant with Microsoft Office software applications especially with Microsoft Word, Excel and Outlook
  • Understanding PIVOT table, basic macro skills, mail merge and/or reports will be added advantage.
  • Details-oriented and quality conscious.
  • Good follow through skills.
  • Pleasant personality and good interpersonal skills.
  • Able to keep to timeline.

In RQAM, we strive to provide each and everyone a,

  • Fun and Vibrant Work Environment
  • Nurturing leadership to hone your skills and support your career aspiration
  • Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format.

Only shortlisted candidates will be informed.

Generate invoices to tenants

  • Review the lease information entered into the system by the Asset Management team in Yardi system.
  • Prepare billings for rent, aircon, GTO rent, property tax, miscellaneous admin charges and ad-hoc billings.
  • Generate interest charges on overdue invoices.

Managing Accounts Receivable (AR) collections

  • Prepare listing for tenants on GIRO payment scheme.
  • Match receipts to invoices.
  • Monitor AR ageing report and work with Lease Admin and FM to follow up on long outstanding receivables.
  • Generate and send out Reminders and Statement of Accounts to tenants.

Intercompany billings

  • Compile and generate intercompany billings e.g. A&P billings, recovery of FM charges.

Collections of carpark income (season and hourly) and miscellaneous charges (e.g. SISTIC collections, access card replacements, voucher sales)

  •  Liaise with relevant departments (e.g. FM and A&P) to ensure proper collection and recording of carpark income and miscellaneous charges.

Prepare month end AR closing reports.

Assist with other ad-hoc tasks where necessary (e.g. cash bank in, bank reconciliations).

Requirements

  • At least three years relevant experience.
  • Obtained equivalent of Certified Accounting Technician.
  • Proficient in Microsoft Excel.
  • Able to work in fast-paced environment and meet tight deadlines.
  • Prior similar experience in real estate preferred.

In RQAM, we strive to provide each and everyone a,

  • Fun and Vibrant Work Environment
  • Nurturing leadership to hone your skills and support your career aspiration
  • Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.