As the Building Officer, s/he will be working in a team to work alongside teams of service providers and engineering to ensure high level quality standards are adhered to, achieving a world class environment for tenants/business. These include, but not limited to:

As a Senior/Marketing Communication Executive, the candidate will need to work with and support Marcom Team/Lead to develop and execute corporate and marketing communications, community engagement and retail advertising and promotion strategies for our By the Bay community portfolio. This comprises but is not limited to:

Community Engagement and Events Management

• Formulate marketing communications strategies and campaigns to positively profile the By the Bay portfolio.
• Conceptualize and execute corporate events, activities and programmes that raise the profile and enhance image of By the Bay and RQAM, such as CSR events and other tenant engagement activities.
• Source and secure key internal and external partners for corporate privilege programme and place-management engagement activities.
• Work closely with Facilities Management team, advertising agencies, vendors and tenants to ensure the successful running of projects and events.
• Work closely with internal and external stakeholders/partners to create marketable content as appropriate for APP content (e.g. BayFit, BayPlay, BayGive and BayLearn).

Place Making Initiatives

• Planning and execution of fitness events and workshops for the By The Bay Community, through liaison and coordination with 3rd parties such as HPB/SNEF, Marina Bay Alliance and commercial vendors.
• Engage suitable retail and office tenants to participate in the Healthy Workplace Ecosystem to create vibrancy and cohesiveness amongst tenants.
• Prepare and propose communication materials supporting the activities and workshops/events.

Stakeholder and Tenant Management

• Manage enquiries from all parties, such as tenants, government authorities and commercial vendors.
• Facilitate public and tenants requests like filming, photography and collaborations.
• Coordinate festive gifts for office and retail tenants for festivals.

Database Management

• Maintain and update the marketing communications and vendor database.
• Follow SOP on contact database processes including providing frequent update and communication among team and inter-departments.
• Monitor the expiry of the contracts and ensure timely contract renewals by team members.

Campaign Performance Reporting, Compilation of Reports and Administration

• Monitor and report campaign performance using appropriate tools to draw relevant insights to steer future improvements.
• Preparation and compilation of regular statistical information for department analysis and updates.
• Updating various records to ensure accurate and correct information for internal or shareholders analysis.
• Updating and recording of finance expenses in respect of marketing communications and A&P budgets.
• Support Marcom team in the preparation of Purchase Requisitions in relation to Marcom matters when required.

Requirements

• Min 3 years of working experience in similar capacity, particularly in event planning and management.
• Degree in Marketing/Mass Communications or its equivalent.
• Relevant networks with industry vendors and partners.
• Proven organisational skills, ability to prioritise tasks and manage time efficiently while maintaining attention to detail.
• Excellent written, presentation, good interpersonal and communication skills.
• A meticulous, effective team player with a can-do attitude.

In RQAM, we strive to provide each and everyone a,

• Fun and Vibrant Work Environment
• Nurturing leadership to hone your skills and support your career aspiration
• Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format.

Only shortlisted candidates will be informed.

As the Senior/Building Executive, s/he will perform Facilities Management duties on building operations (housekeeping/cleaning, carpark operations, security and fire safety) to maintain the building to its high standards and to provide excellent quality of service to tenants. These include, but not limited to:

Supervise and manage

• Supervise and lead a team of senior/building officers and contractors and to liaise with other departments for daily building operations i.e. security, cleaning, carpark, pest control, building finishes and landscaping.

Operation duties

• Handle tenants complain/correspondences and attend meeting with service providers and tenants regularly.
• Establish and ensure good relationships with tenants by timely completion of tenant related matters, such as inspection, handing/taking over and defects management etc.
• Plan and implement routine/preventive maintenance programs/adhoc upgrading projects and monitor progress of works including the fit-out work by the tenant contractors.
• Conducting regular site inspections to ensure the highest standard of house-keeping and security etc.
• Timely escalation to the Manager in the event of any incidents having an impact on KPIs/SLAs.
• Collaborate with internal counterparts to provide the highest standard of service to Tenants and to ensure smooth facilitation of company related events.
• Plan and coordinate events such as fire drills and all other exercises.
• Handle all documentations for the fit-out work from the start to completion of the work including Fire Safety Certificates (FSC), drawings and documentations.
• Assist Building Manager in drafting circulars to tenants, preparation of operation and budgets, monitor and track expenses closely within budget, monitor the progress of any on-going works.

Administrative duties

• Verify invoices and claims by service providers. Keep track of all the operational, cyclical & capex expenses.
• Process, review and approve work permit applications and risk assessment.
• Prepare, review and implement operation and risk management procedures to improve productivity, efficiency and work safety.
• Prepare incident/accident, lost and found reports in time of accidents and ensure proper filling.

Requirements:

• 5 years of experience in supervision and relevant fields
• Diploma level in Real Estate / Estate Management / Building Services / Engineering or equivalent.
• Preferably CERT and SIC trained.
• Possess strong communication and writing skills.
• Mature with good interpersonal skill, responsible and ability to manage multi-tasks simultaneously.

In RQAM, we strive to provide each and everyone a,

• Fun and Vibrant Work Environment
• Nurturing leadership to hone your skills and support your career aspiration
• Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.

As an Assistant Digital Manager, you will lead the development and ongoing management of the ‘By The Bay’ community stakeholder engagement platform. In addition to advancing functionality of the platform, the Assistant Digital Manager will be responsible for onboarding existing tenants, managing data assets produced by the platform and optimizing opportunities to promote the platform to the community and stakeholders.

‘By The Bay’ Platform

• Work with cross‐functional departments to identify new functionality.
• Develop business cases for the development of new functionality.
• Manage the vendor development program.
• Budgeting and forecasting of functionality development program.
• Managing on‐boarding of existing tenants onto the platform.
• Work with Marketing team to promote a program of events, content and activities on the platform.
• Work with DPO & Lawyer to manage tenant’s data query. Review platform data protection in conjunction with development of functionality.
• Platform data analysis using dashboard & tools.
• Work with Internal Auditor, tenant’s IT and vendor for cybersecurity assessment.

Other Digital Responsibilities

• Promote stakeholder portfolio data transparency program.
• Manage project priorities and provide timely progress updates on project status.
• Understand RQAM’s ecosystem and the needs of stakeholders.
• Collaborate with the leadership team to drive its vision through management of the platform.

Requirements

• Degree in Electronic Commerce, Digital Marketing or equivalent
• Strong grasp of digital concepts, technology and business models
• Has knowledge in data science, analytics and research capabilities required to influence leadership team and deliver data‐driven organisation‐wide solutions.
• A “change agent” attitude, constantly pushing boundaries to drive new opportunities, approaches, ideas, perspectives.

In RQAM, we strive to provide each and everyone a,

·        Fun and Vibrant Work Environment
·        Nurturing leadership to hone your skills and support your career aspiration
·        Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.

As a Workplace Safety & Health (WSH) Manager, you will provide policy and procedural guidance to contractors, and scrutinize the risk assessment prior to fit-out work or project commencement, and ensure all safety, health and operational environment programmes, procedures, training, work practices and controls are effectively designed, circulated and implemented for RQAM. This includes the identification of relevant regulations, code of practices for operating the buildings safely and healthily. It also includes working closely with people of all levels to both create awareness and to inculcate the WSH mind set and culture into the workplace. The WSH manager would also need to implement relevant ISO programmes across RQAM.

Champion and coordinate all WSH Statutory and Legal Requirements

• Perform the duties of a WSH Officer as stipulated in the Workplace Safety and Health (WSH Officer) Regulations, and comply with the WSH Act, regulations, and Code of Practices.
• Responsible for developing, implementing, monitoring & reviewing WSH Management Systems to ensure operational performance, and legal and regulatory compliance.
• Assume Management Representative role for the WSH Committee.
• Liaise, coordinate & handles all WSH-related matters with the relevant authorities such as MOM, NEA, HSA and SCDF, BCA etc.
• Keep abreast with local WSH-related legislations and developments, and maintain an updated legal register.

Lead and Monitor Internal WSH Performance and Outcome

• Assume the role and duties of Risk Management Champion, Work-At-Height Assessor/Manager and Confined Space Assessor.
• Responsible for ensuring WSH policies, objectives, and targets are set to align and enforce company policies and procedures, and to promote staff awareness, and results are monitored regularly.
• Ensure all WSH incidents and/or accidents are thoroughly investigated and effectively closed. Collate and analyse incident/accident statistics, prepare reports, make recommendations, and implement control measures and/or procedural changes to eliminate/reduce the risk of future occurrences, including liaising with HR Department for onward reporting to the MOM.
• Conduct WSH induction for new employees, contractors, contract workers, temporary employees, and/or visitors as and when necessary.
• Manage and/or provide guidance to operational team, contractors/sub-contractors in engaging their services and ensure safety policy and procedures are enforced during their course of work.
• Establish criteria for the development of risk assessment, employee health and safety, and operational environment programmes.
• Share and disseminate relevant WSH information to both internal and service partners to enable continual improvement and facilitate safety excellence.

Lead and Coordinate Auditing, Training and Management Representative for RQAM WSH and Integrated Management System Committees

• Identify training needs, develop, and deliver training to strengthen employees’ awareness of WSH policy and procedures, local best practices and legal requirements on a regular basis.
• Collaborate with Human Resource Learning & Development department to formulate WSH training roadmap.
• Coordinate external audits and maintain WSH documents for ISO14001 and ISO45001 Management System and certifications.
• Conduct internal audits, gap analysis, and root cause identification and recommend corrective actions to ensure continuity & effectiveness of Operational Management Systems (ISO 41001, ISO 14001 & ISO 45001).
• Assume the role of Document Controller for WSH and ISO Management systems to ensure they are always updated and ready for audit purpose.
• Assume the role of Management Representative for ISO Steering Committee

Other WSH Responsibilities

• Work with all levels of people and stakeholders within RQAM and other external parties to plan, design and implement relevant SOPs within RQAM, aligning to WSH Acts, Code of Practices, and ISO Management Systems.
• Collaboration with ESG team to support on the company’s ESG roadmap.
• Establish and manage the relationships with and performance of vendors/suppliers.
• Networking with the WSH Council, ISO certification body representatives and other government agencies.
• Perform other duties as assigned by his/her supervisor and senior management.

Requirements:

• 5 -7 years of working experience of handling WSH in a portfolio level and relevant fields.
• Diploma level in Workplace Safety & Health or equivalent.
• Those with experience in construction, real estate and/or managing agents, hospitality industry are preferred.
• Excellent critical analysis skills for any incident or accident investigation.
• Good interpersonal skills and demonstrates capability of managing stakeholders.

In RQAM, we strive to provide each and everyone a,

• Fun and Vibrant Work Environment
• Nurturing leadership to hone your skills and support your career aspiration
• Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.