As the Building Supervisor, s/he will be working in a team to work alongside teams of service providers and engineering to ensure high level quality standards are adhered to, achieving a world class environment for tenants/business. These include, but not limited to:

As a Snr/Technical Officer, s/he will be responsible to operate and maintain the mechanical, electrical and electronics installation at tip top condition.

Technical Officer will assist the Senior Technical Officer and Engineer to manage the contractors in day-to-day operations. Whereas Senior Technical Officer will assist to lead a team of Technical Officers in ensuring smooth daily operations.

Operation duties

• Carry out preventive maintenance programme, routine inspection of mechanical and electrical installations
• Carry out ad-hoc improvement work to mechanical and electrical installation
• Attend to tenant’s complaints and carry out investigation and repair work
• Check and supervise contractor’s works

Administrative

• Record plants operating conditions, utilities meters consumption
• Documentation of breakdown and repair works
• Monitor spare part inventory and usage

In addition, for a Senior Technical Officer role, you will require to

• Plan, train and guide a team of technical officers, ensure they are provided with proper training to improve their efficiency.
• Assess/lead technical officers and contractors to carry out work order/maintenance requests.
• Ensure day to day operations are carried out in an efficient and organised manner
• Ensure work orders/maintenance requests are carried out according
• Assist senior/engineer in system improvement proposal and provide recommendation to reduce down time of the system.
• Assist in drafting incident report and updating of drawing and manuals

Job Requirements

• For Technical Officers, Fresh/ 1 year of experience in service, maintenance and repair work
• For Senior Technical Officers, 3 to 5 years of experience in service, maintenance and repair work
• Diploma/NITEC/ Certificate level in relevant fields
• Ability to troubleshoot, test, repair and service technical equipment
• Able to perform shift work and to adapt to changing work schedules
• Good interpersonal skills and team worker

In RQAM, we strive to provide each and everyone a,

• Fun and Vibrant Work Environment
• Nurturing leadership to hone your skills and support your career aspiration
• Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.

As the concierge, s/he will act as the ambassador for the company providing excellent front line service to the tenants and visitors, ensuring that enquiries and requests are handled in the most professional and diplomatic manner. These include, but not limited to:

• Welcome and greet the arriving tenants/guests in a professional manner.
• Develop and maintain working knowledge of ORQ/MBFC/MBLM and the local area to provide tenants/guests with information regarding direction, available services, facilities and local interests if required.
• Provide quality service to tenants/guests by responding to requests promptly, efficiently and courteously e.g. issuance of passes, loaning of umbrellas, booking of taxis, carpark redemption and promotional activities.
• Handle complaints and suggestions from tenants/guests in a courteous manner.
• Communicate with tenants via email on events and seminars and their guest’s entry, returning of visitor’s passes and umbrellas.
• Assist senior/building supervisors in overseeing the general cleanliness of the main lobbies and report to fire command centre on breakdown of lifts/escalators.
• Assist fire safety manager during fire drills by directing traffic flow.

Job Requirements

• Fresh graduate or with minimum 2 years of concierge, hospitality, or service related experience.
• NITEC/ Diploma in Hospitality or relevant studies
• Team oriented and good interpersonal skills
• Willing and able to perform shift and standby duties

In RQAM, we strive to provide each and everyone a,

• Fun and Vibrant Work Environment
• Nurturing leadership to hone your skills and support your career aspiration
• Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.

As a Sustainability Manager, the key deliverables is to ensure the sustainability efforts are in line with overall business strategies and objectives. In addition, to manage the sustainability programmes and initiatives across all portfolio with clear objectives and measurable, and also include proper reporting to relevant stakeholders.

Sustainability Framework and Policies

• Develop sustainability policies, frameworks and strategies with references from the UN guided goals, as well as commitments such as Science Based Targets, RE100, etc.
• Establish sustainability goals with clear implementation plans, and develop metrics to track progress
• Keep abreast of the changing sustainability landscape and make recommendations so to keep up with the latest trends
• Develop a roadmap to reduce environmental footprint for the assets under management
• Review company’s policies and processes to identify areas to be in accordance with organisation’s commitment to sustainability

Technologies

• Research and recommend technologies and opportunities for the portfolio to further enhance its sustainability efforts
• Develop sustainability reporting, dashboard, data collection, data analysis for reporting to Management and stakeholders
• Research on best practices and sustainability trends and provide recommendation

Collaboration on Sustainability

• Develop sustainability marketing communication and engagement, in collaboration with Marcom department, to raise awareness in sustainability
• Lead the various sustainability committees involving internal and external stakeholders
• Implement sustainability initiatives for the office and retail tenants, as well as the By The Bay community
• Work with various stakeholders to ensure operations activities are in accordance with sustainable efforts and practices

Budget planning, review and execution

• Formulate, monitor and report on budgets for sustainability projects
• Anticipate the demand for the forthcoming year and put up recommendations during annual budget exercises for sustainability projects.
• To monitor expenditures to be within the agreed budget.
• Ensure all expenditures are well accounted for with proper documentation

Administrative duties

• Review and recommend all contracts and tender documentations related to sustainability projects.
• Monitor all administrative work, including tenants and authorities feedback and correspondences related to sustainability.
• Ensure all contracts are updated and compliant to the policies and standards of the company and the local authorities.
• Lead the submission of various sustainability reports for different stakeholders

Job Requirements

• Bachelor of Engineering, Science, Environmental Management or Sustainability
• Sound understanding of sustainability and environmental principles and application within the property industry
• 8 years experience in the area of sustainability, from the development of program and implementation
• Experience with Science-Based Targets or equivalent will be a plus
• Familiar with authority requirements, sustainability certifications, rating schemes, and standards
• Knowledge of tender requirements, project planning, development, implementation, review.
• High level of analytical problem-solving skills
• Passionate about sustainability

In RQAM, we strive to provide each and everyone a,

• Fun and Vibrant Work Environment
• Nurturing leadership to hone your skills and support your career aspiration
• Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.

As a Senior Asset Management Executive/Assistant Asset Manager, s/he will support the execution of asset management strategies on marketing and leasing, operational controls and revenue management to increase property income and maximize the portfolio valuation, maximizing ROI on assets. In addition to oversee various projects timeline and plan to ensure major milestones are met.

Enhancing value of portfolio and RQAM business

• Partner with the team on compilation of market studies, competitive analysis and strategy and reporting trend analysis
• Operation and local market assessments on visited properties, and shares new business products & solutions assessment
• Feasibility review of any portfolio asset enhancement works
• Coordinate with internal/external stakeholders, monitor and manage documentations, project timeline and milestones of project are met

Portfolio and Asset Management

• Assist to prepare operational and financial performance of the portfolio
• Analyze performance against budget/forecast, research variances, recommend and implement operational changes to meet performance objective
• Analyze financial goals required under all agreements and regulations.
• Analyze audited financial statements, i.e., related party fees, contingent liabilities, reserves, and surplus cash analysis and distribution
• Support Asset Leasing team to analyze and implement effective Lease Management
• Support in portfolio insurance and valuation processes
• Support in portfolio property tax issues by working closely together with lease admin and finance team. Liaison with tenants and IRAS on any clarification on property tax related matters.

Workspace Solutions

• Support feasibility review of future workspace solutions and tenant amenity concepts.

People Development

• Build strong relationships with stakeholders to refine business questions for further analysis

Requirements

• Diploma and above in Real Estate, Building and Project Management or equivalent.
• At least 3 – 5 years of relevant working experience in the real estate industry, preferably in the REITs Asset Management or with Building/Project Management background
• Broad knowledge and experience in commercial real estate; accounting principles; financial modeling and projection
• Strong lease administrative and have hands on asset management experience
• Understanding of different financial evaluation methods related to valuation and performance of real estate (such as IRRs, NPVs, WACCs, etc.)
• Excellent analytical skills in analyzing budgets, expenditures, competition, trends, etc.
• Self-motivated, have good communication skills, meticulous, organized and able to work independently with good interpersonal skills.

In RQAM, we strive to provide each and everyone a,

• Fun and Vibrant Work Environment
• Nurturing leadership to hone your skills and support your career aspiration
• Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.

As an Assistant Building Manager, he/she will need to manage and lead the Retail Operations teams in planning and overseeing the daily operating activities pertaining to the services delivered to tenants by Facilities Management. These include, but are not limited to building operations (housekeeping/cleaning, pest control, carpark operations, security and fire safety, Asset Enhancement Initiatives, tenant premises fitting out and reinstatement work), maintain the building to its high standards and provide excellent quality of service to tenants.

Operation duties:

• Carrying out daily inspections of the retail premises to ensure a high standard and cleanliness, maintenance and safety.
• Manage and oversee the preventive maintenance works carried out by the service providers.
• Plan and implement routine/preventive maintenance programs and ad-hoc upgrading projects and monitor the progress of works.
• Plan and coordinate events such as fire drills and fire alarm testing.
• Coordinate the taking over of premises from outgoing tenants and the handing over of leased premises to incoming tenants.
• Liaise with tenant’s contractor for application of fit-out/reinstatement work.
• Plan, coordinate, and implement the reinstatement works by the landlord including the preparation of tender documents, evaluation and recommendation.
• Review design submission and obtain approval from senior management, including comments on the design.
• Conduct kick-off meeting with tenant’s contractor and record meeting minutes.
• Coordinate EHS induction between EHS colleague and tenant’s contractor and ensure that tenant EHS submission is accepted/approved by the EHS colleague.
• Monitor the fit-out work process with the tenant and their contractors and ensure the fit-out work comply with the design guideline, management regulations and agreed program.
• Review tenant post-fit-out submission (Fire Safety Certificate, NEA license, Status of Utility, as-builts drawing submission) and ensure proper filling.
• Ensure all post-fit-out submission is complete and process the refund

Administrative duties:

• Verify invoices and claims by service providers when work completed.
• Process, review, and approve work application and risk assessment.
• Prepare, improve and implement operation and risk management procedures to improve productivity, efficiency and work safety.
• Prepare incident reports in time of accidents.

Requirement:

• Minimum 4 years (Degree) to 8 years (Diploma) of experience in managing day-to-day operations of retail properties
• Degree / Diploma in Real Estate / Estate Management / Building Services / Engineering or equivalent preferred.
• Possess strong communication and writing skills.

In RQAM, we strive to provide each and everyone a,

• Fun and Vibrant Work Environment
• Nurturing leadership to hone your skills and support your career aspiration
• Skills Competency Framework in place to work on your career ladder

Interested applicants are invited to send your updated resume in MS Word format. Only shortlisted candidates will be informed.