The purpose of this document (“Data Protection Policy”) is to inform you of how Raffles Quay Asset Management Pte Ltd manages personal data which is subject to the Singapore Personal Data Protection Act (No. 26 of 2012) (“the Act”). Please take a moment to read this Data Protection Policy so that you know and understand the purposes for which we collect, use and disclose your personal data.
By interacting with us, submitting information to us or signing up for any promotions or services offered by us, you agree and consent to Raffles Quay Asset Management Pte Ltd, its Affiliates (as defined below) and their related corporations (collectively, the “Companies”), as well as their respective representatives and/or agents (“Representatives”) (collectively referred to herein as “RQAM”, “us”, “we” or “our”) collecting, using, disclosing and sharing amongst themselves your Personal Data (as defined below), and disclosing such Personal Data to the Companies’ authorised service providers and relevant third parties in the manner set forth in this Data Protection Policy.
Please note that “Affiliates” as used in this Data Protection Policy refers to the owners of the properties managed by Raffles Quay Asset Management Pte Ltd. Such owners include but are not limited to One Raffles Quay Pte Ltd, BFC Development LLP, Central Boulevard Development Pte. Ltd., and Marina Bay Suites Pte. Ltd.
This Data Protection Policy supplements but does not supersede nor replace any other consents you may have previously provided to RQAM in respect of your Personal Data, and your consents herein are additional to any rights which to any of the Companies may have at law to collect, use or disclose your personal data.
RQAM may from time to time update this Data Protection Policy to ensure that this Data Protection Policy is consistent with our future developments, industry trends and/or any changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of the Data Protection Policy as updated from time to time on our website http://www.rqam.com.sg/data-protection-policy/. Please check back regularly for updated information on the handling of your Personal Data.
In this Data Protection Policy, “Personal Data” refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.
Examples of such Personal Data you may provide to us include (depending on the nature of your interaction with us) your name, passport or other identification number, telephone number(s), mailing address, email address and any other information relating to any individuals which you have provided us in any forms you may have submitted to us, or via other forms of interaction with you.
Generally, we collect Personal Data in the following ways:
When you browse our website, you generally do so anonymously but please see the section below on cookies. We do not at our website automatically collect Personal Data, including your email address, unless you provide such information.
If you provide us with any Personal Data relating to a third party (e.g. information of spouse, children, parents, and/or employees), by submitting such information to us, you represent to us that you have obtained the consent of the third party to you providing us with their Personal Data for the respective purposes.
You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the services you have requested.
Generally, RQAM collects, uses and discloses your Personal Data for the following purposes:
In addition, RQAM collects, uses and discloses your Personal Data for the following purposes depending on the nature of our relationship:
If you are an existing or prospective tenant, customer or employee of a tenant of RQAM:
If you a visitor to the office premises that are leased by our tenants:
If you are a shopper or visitor to the Marina Bay Link Mall:
If you are an employee of an existing or prospective external service provider, vendor, supplier, consultant or contractor outsourced by RQAM:
If you submit an application, or were referred to us as a candidate for an employment:
If you are an existing employee of RQAM:
In addition, where permitted under the Act, RQAM may also collect, use and disclose your Personal Data for the following purposes:
If you have provided your Singapore telephone number(s) and have indicated that you consent to receiving marketing or promotional information via your Singapore telephone number(s), then from time to time, RQAM may contact you using such Singapore telephone number(s) (including via voice calls, text, fax or other means) with information about our products and services (including discounts and special offers).
In relation to particular services or in your interactions with us, we may also have specifically notified you of other purposes for which we collect, use or disclose your Personal Data. If so, we will collect, use and disclose your Personal Data for these additional purposes as well, unless we have specifically notified you otherwise.
RQAM will take reasonable steps to protect your Personal Data against unauthorised disclosure. Subject to the provisions of any applicable law, your Personal Data may be provided, for the purposes listed above (where applicable), to the following entities or parties, whether they are located overseas or in Singapore:
When you interact with us on our websites, we may employ cookies in order for our server to recognise a visitor as a unique user including, without limitation, monitoring information relating to how a visitor arrives at the website, what kind of browser a visitor is on, what operating system a visitor is using, a visitor's IP address, and a visitor's click stream information and time stamp (for example, which pages they have viewed, the time the pages were accessed and the time spent per web page).
Cookies are small text files stored in your computing or other electronic devices which allow us to remember you. The cookies placed by our server are readable only by us, and cookies cannot access, read or modify any other data on an electronic device. All web-browsers offer the option to refuse any cookie, and if you refuse our cookie then we do not gather any information on that visitor.
Should you wish to disable the cookies associated with these technologies, you may do so by changing the setting on your browser. However, you may not be able to enter certain part(s) of our website.
please contact RQAM as follows:
Write in: The Data Protection Officer
Raffles Quay Asset Management Pte Ltd
1 Raffles Quay,
#19-10, South Tower,
Please note that if your personal data has been provided to us by a third party (e.g. a recruitment agency), you should contact such party directly to make any queries, feedback, and access and correction requests to RQAM on your behalf.
If you withdraw your consent to any or all use of your Personal Data, depending on the nature of your request, RQAM may not be in a position to continue to provide our services to you, administer any contractual relationship in place, may also result in the termination of any agreements with RQAM, and your being in breach of your contractual obligations or undertakings, and RQAM’s legal rights and remedies in such event are expressly reserved.
This Data Protection Policy and your use of this website shall be governed in all respects by the laws of Singapore.